Innovation from the workforce
The close involvement of the workforce in innovation has been a feature of Toyota methods of work organisation that has spread to manufacturing and service industries over the past 25 years. Similar practices are now being introduced into some spheres of public service (notably in health care) as well as closer engagement with trade unions in the improvement of service quality.
Public sector unions
Public sector unions as sources of innovation and promoters of faster adoption. In some fields unions representing professionals and manual workers have resisted innovations (particularly ones...
Read moreSupporting front line workers as innovators
Supporting front line workers as innovators such as the joint IDEO/Kaiser Permanente (KP) project in the US. Shift changes were identified as one of the biggest...
Read moreTithes of working time
Tithes of working time to generate collaborative public innovation, an extension of the Google model where staff spend one day a week developing their own projects....
Read moreSecondments
Secondments of public sector employees into skunk works, innovation teams and projects to develop service innovation....
Read moreGreater freedoms in designated or priority areas
Greater freedoms in designated or priority areas as a spur for innovation. Examples include the ‘Power to Innovate’, introduced in 2003 in the UK to allow...
Read moreInnovation animators
As part of the Model Municipalities initiative Trondheim municipality in Norway have created a team of 30 part time innovation animators, who work for a day...
Read moreSecure employment innovation models
Secure employment innovation models which separate project failure from redundancy: examples include funding a range of parallel projects to test out innovations with job security, so...
Read moreAccreditation, search and recruitment of public innovators
Accreditation, search and recruitment of public innovators by commercial head hunters or government agencies. For example, with accredited lists of individuals with proven track records who...
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