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M-Pesa allows people to transfer money using a mobile phone. The term M-Pesa comes from a combination of ‘M’ for mobile and ‘Pesa’ meaning money in Swahili. It is a joint partnership between Safaricom and Vodafone. Kenya was the first country in the world to use this service. Image courtesy of Vodafone.

Platform infrastructures, such as feedback sites on public services or M-Pesa’s platform for phone-based banking.

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