Imagining Solutions
There are a series of methods, especially within the field of design, which bring people together to develop solutions. Often this is called co-design. Increasingly, some of these approaches are being used within the public sector to re-design services.
User-led design
Users are often best placed to identify their own needs and come up with ideas about how best to meet them. In practice much of what...
Read moreCreative thinking methods
Creative thinking methods such as Edward De Bono’s Six Thinking Hats and Lateral Thinking and the work of consultancy firm What If?...
Read moreContinuous improvement methods
Continuous improvement methods such as Toyota’s performance management system which aims to generate new ideas from frontline staff, through quality circles. These are usually premised on...
Read moreQuality circles
Quality circles are a group of employees who volunteer to meet up to identify, analyse and solve work-related problems. They then present their solutions to management...
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