From symptom to cause
Diagnosing problems is a first step to developing solutions. A key challenge is to get to the underlying causes of a problem. To a hammer every problem looks like a nail. It’s always easier to deal with symptoms rather than causes. Some of the methods for digging deeper involve the analysis of systems; others involve mobilising people’s own experiences and perspectives.
The diagnostic process
The gathering and presentation of data requires a process of interpretation. This should ideally include those involved in the implementation of ideas and those affected by...
Read moreDiagnostic professions
Many professions – from medicine to engineering - have their own framework for diagnosis, of looking beyond symptoms to causes. Some of the most interesting insights...
Read moreSystems thinking models
Systems thinking models aim to analyse all the many feedback links that may help to explain why a community remains poor, or why a group of...
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